CS STARS Unveils Faster, More Efficient Global Claims Administration Software Solution. Latest Release Includes More than 100 New Features
CHICAGO, Tuesday, 09 August 2011 -
Faced with both an increasingly complex regulatory environment and the need to deliver customer service more consistently, insurers, third-party administrators, and other self-administered organizations increasingly are seeking a more comprehensive property/casualty claims administration solution.
In response, CS STARS LLC, a business unit of Marsh Inc., and the leading provider of risk management technology, today announced the release of its newest claims administration solution available on the award-winning STARS™ Enterprise software platform.
The new STARS™ Enterprise claims solution includes more than 100 new features and enhancements that bring greater automation, efficiency, and consistency to the claims administration process. Employing leading-edge technologies, such as Microsoft® Silverlight® and the SAP® BusinessObjects™ Business Intelligence platform, the new solution features a faster user interface and a more flexible, user-defined claims workflow process that does not require costly or time-consuming programming.
In addition, the new solution saves clients the time and cost associated with incomplete or inaccurate submissions by streamlining first and second injury reports and populating them automatically with claims data validated against a library of state rules prior to submission.
Claims functionality already available through STARS™ Enterprise includes real-time monitoring of key performance metrics; secure portals through which clients can view claims data and activities; comprehensive business intelligence reporting; claims benchmarking; and geospatial analysis.
"The ability to have claims adjudicated consistently and efficiently is vital to a claims organization's success," said Bill Diaz, president of CS STARS. "The new STARS™ Enterprise claims administration solution helps users to better manage their claims workflows and resources, enabling a more consistent and reliable claims adjudication process and an enhanced customer experience."
The claims administration solution is seamlessly integrated with other solutions on the STARS™ Enterprise platform and is available standalone or combined with other modules such as risk management, claims audits, or compliance management. Currently available in 15 languages, STARS™ Enterprise can be configured to support language and currency at the organization, business unit, or user level.
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